Free maps are changing

By / March 27, 2018

Updated October 2026: free maps have no time limit. A map that is not covered by a paid plan stays live until it reaches 100 lifetime visits, exactly as described below. The frozen-map page now carries a one-click “Unfreeze this map now” button, and map owners receive an email at 90 visits and again when the map freezes.

When ZeeMaps started out in August of 2005, we wanted to keep things free of charge as much as possible. We’ve done pretty well with this, but the time has come where we have no choice but to make some changes. We have grown and there are thousands of maps being created each day. Whilst this is great news, it makes it impractical for us to keep offering a free service when we have to pay for the maps on a per-visit basis. That’s why we are changing the way in which our free maps can be viewed.

100 views on free maps

Since 1st April 2018, ZeeMaps limits the number of views on free maps to 100. (Free maps means maps that are not owned by an active paid plan). When a map reaches 100 views, it ‘freezes’ for visitors and can only be unfrozen by upgrading to a paid subscription plan. The limit counts lifetime views, not views per day or per month, and there is no separate time limit: a free map with views to spare stays live no matter how old it is.

What happens when a map freezes

Visitors to a frozen map see a short notice instead of the map, with an Unfreeze this map now button that takes them straight to a subscription for the account that owns the map. Nothing is deleted: the map, its markers and its settings are all kept, and the map is served again the moment the owning account is on a paid plan. If you own the map and have an email address on your account, we also email you when the map reaches 90 views and again when it freezes, so you can upgrade before visitors notice.

How to upgrade your account 

If you are on the free plan and want uninterrupted service, upgrade to a paid plan at any time. To upgrade your account, first click the ‘Sign-In’ link on the top right of the homepage and enter your login information. Next, click on your name/email in the top right-hand corner and select ‘Account’.

Free Maps Account Management
Free Maps Account Management

 
The tabs at the top of your account page allow you to manage and upgrade your subscriptions; manage users; and manage the cards you use to pay – among other things.
If you created a free map without registering, you’ll have to Sign-Up in order to upgrade your account. Select the ‘Sign-Up’ link on the top right of the homepage to get started, then follow the instructions from there. Once you are signed in, the frozen-map page lets you claim an unregistered map into your account and upgrade it from there.
Contact us if you have any questions or need any assistance – we’re always happy to help. And thanks for your patience and understanding.

103 thoughts on “Free maps are changing”

      1. zeemaps

        Pídale al propietario del mapa que actualice a un plan pago.

        —

        Please ask the map owner to upgrade to a paid plan.

        Reply
  10. Sara Sofia

    Hello, good afternoon, my name is Sara Sofia, i’m from Colombia from the Orinoquia region, I am very excited to start the course, I hope you are well.

    Reply
  11. Mariana Garcia

    Hola, mi nombre es Mariana y soy colombiana, soy estudiante de ingeniería y estoy muy emocionada por aprender de este curso para reconocer cuando estén violando mis derechos y de quienes me rodean

    Reply
    2. Lizbeth

      Hola mi nombre es Lizbeth, estoy muy contenta de compartir este espacio con todos y todas ustedes, de conocer más sobre lo que son los derechos humanos.

      Reply
    1. Brita Austin

      Hello Ariadne,

      Do you have a spreadsheet of locations you would like to map or would you like to add them one by one? Reply here or feel free to email support and we will be happy to help!

      Reply
  17. María Rosa Tula

    hola, buenas tardes, soy María Rosa Tula, de la ciudad de Roldán, provincia de Santa FE, Argentina. un placer compartir con Ustedes este aprendizaje. muchas gracias!!!

    Reply
  23. Daniela Nemeti-Baba

    Hi, I am taking a course from Coursera, called Urban Nature: Connecting Cities, Nature and Innovation, which sent me here. Unfortunately it says that the map is frozen. I cannot complete my assignment if I don’t complete this step. Please advise!
    Thank you!

    Reply
        1. zeemaps

          Hi Biviana,

          The map belongs to an account that does not have a paid plan. Please ask the instructor to subscribe to one of our paid plans, and the map will be re-activated.

          Thanks.

          Reply
  29. Faiqa

    Need some help to locate my location to start ma course on coursia
    Gelp guide me so that ill continue taking my futher steps toward my course

    Reply
  30. Martin

    So, it didn’t come over as at all obvious that we’d have to pay £100 for this once a certain number of views had been reached. I’d put a hell of a lot of work into this map for educational and information purposes, and now I can’t access it.

    Is the basic message, now that I’ve put all the work into creating the map, that it’s now basically useless unless I pay the money? Is it possible to access it one more time to at least reclaim the information I’d put into it?

    Reply
  31. Jess Fields

    Hi, I have paid for the course on EdX but it is still saying I have not paid to see the map. How can I access the map?

    Reply
  32. Mathew Tofilau

    I am a bit confused about this map. Everytime I click on the map it does not show anything. I am lost with this section.

    Reply
  35. Sarah

    I am asked to pin my location on the map by a leadership class I am enrolled in through Coursera, yet when I try to open the map I get the following error:

    “Maximum visits allowed for maps without a paid plan is 100 visits.

    This map is currently frozen. To unfreeze, please Upgrade the account that owns this map to one of our paid plans for more visits.
    In case the map is not owned by any account, Sign-Up for the service and claim the map with a paid account.”

    This is the link: https://www.zeemaps.com/frozen.jsp?group=1564265

    Reply
  36. Mouneem

    “Maximum visits allowed for maps without a paid plan is 100 visits.”
    Bonjour , voila le message que j’ai eu quand j’ai voulu ouvrir la page dont vous indiquer
    , Je sis dans un pays où on nous n’avons pas l’ euro et nous pouvons pas les moyens pour échanger avec les applications comme le paiement électronique , le Paypal , les carte google play et tous ,
    C’est vrai que je suis interessé au cous et je vous remercie pour les efforts
    Mais si j’ ai les moyens , j’aurai choisir l’offre premium pas le free
    Merci d’être comprehensif et y’ a t’il une solution pour je puisse avoir cette carte (map) free et aussi où je vais envoyer la presentation que vous demander et merci

    Reply
    1. zeemaps

      Bonjour, Please send us a link to the map and we can investigate.

      Bonjour, Veuillez nous envoyer un lien vers la carte et nous pourrons enquêter.

      Reply
  39. Vanina

    Hola Yo tambien estoy en el mismo problema, no puedo obtener el mapa espero de su pronta respuesta, porque me interesa continuar en el curso que me anote.
    Saludos muchas gracias. Vanina.

    Reply
    1. zeemaps

      Hola Vanina, ¿puedes enviarnos un enlace al mapa para que podamos guiarte mejor? El propietario del mapa debe registrarse en un plan pago. Gracias.

      Reply
    1. zeemaps

      Hi Anshu,

      The map may not be in your account. It needs to be owned by an account that has a paid plan. In case you are the owner, please contact us and we can move the map to your account.

      Reply
    1. zeemaps

      Hi Eugene,

      The owner of the map needs to sign-up for one of our paid plans, as we limit the number of views on free maps to 100.

      Thanks.

      Reply
    1. zeemaps

      Can you please give more details of the map you are searching for? Thanks.

      ¿Puede dar más detalles del mapa que está buscando? Gracias.

      Reply
  44. ruth roberts

    I think its a shame that free maps have finished – 100 views is not much. But my maps would never have enough views to warrant paying the $20 a month. It would be good if you could either give more free map views (say 1000 instead of 100) or else have a much cheaper monthly version for little used maps.

    Reply
    1. zeemaps

      Hi Ruth,

      Our hands are tied, as every time someone views a map, we have to pay Google for their maps.

      That said, we do offer some discount for non-profit, personal and educational use.

      Please send us a message to support@zeemaps.com and we can review your use for discount.

      Thanks.

      Reply
  45. Mickael Dang

    Facilitator,
    I can’t open the link, it says that the map is frozen. What should I do ?
    Thank you in advance,

    Reply
    1. zeemaps

      Hi Mickael,

      You’ll need to upgrade the account to one of the paid plans for the map to be active after 100 views.

      Reply
  50. Florence Ochola

    Facilitator,

    I am unable to get the map now, will get back to it with some help later, for now, I really want to continue.
    Kind regards,
    Florence

    Reply

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